Honest Shipping Policy
We're all pretty accustomed to free delivery when we shop online. It's cost-effective and convenient. But behind the scenes, something's afoot.
The Hard Truth
Free Shipping Doesn't Really Exist
It costs money to ship products. And if that service costs you nothing, it will creep its way elsewhere so a business doesn't lose out on profit. That might mean more expensive or lower quality products, or something that comes straight out of the "evil corporation" playbook.
Why Is This Relevant? And What's With the Order Minimum?
Most customers buy from us six butters (or around £25) at a time. With ice plus insulation, the average Sublime parcel comes in at around 2kg. All of these things have a cost.
With that in mind, orders that are less than this are just uneconomical for everyone, so we encourage a £25+ order minimum. That way, we can keep bringing you the products you love direct to your door.
Rather than Shipping for Free, We Will Always:
Keep Prices and Shipping Costs Separate
Unlike many companies, who offer free shipping but inflate the cost of products to account for it, at Sublime you'll know exactly where you stand.
Maintain the Lowest Shipping Fee Possible
While our shipping isn't free, we're constantly seeking the best rates possible, and we'll never take a penny of profit on our shipping.
Offer Next-Day Shipping as Standard
We want your products to be as delicious as nature intended, so we'll always dispatch next day between Monday-Wednesday.